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Jesse is a very professional, polite and pleasant technician, in addition to being skilled. He and his colleague fixed the little issue I had following the installation of a water treatment system a few months ago. They were in and out in no time, explained what they did and left everything neat.
I appreciate the application that allows the customer to know exactly when the technician will arrive, as well as the picture of the person who will ring my doorbell.
I like the follow up call as well.
Prompt same day service, Call company bought AC unit from could not help us for 48 hours. called Strongbuilt came out within 2 hours, John Mancini had been my plumber off and on for years, Really happy to be under his company's care again. Zac Sharpe did a fantastic job, both professional and very personable. Thank You StrongBuilt!!
From the time I scheduled the appt to the time Matt got here, we were kept in the loop as to his arrival. He was very courteous, knowledgeable and took care of our air conditioner repair in a very timely manner.
After calling, Mathew arrived well before the original appointment time. The A/C seemed to be cooling ok except that it was a bit noisy. Other than the annoyance, I was concerned that damage might result with time. Mathew performed a thorough check of the A/C which led to adding some coolant and other adjustments. The noise problem is greatly reduced and the system should be more efficient. Time wil tell how our electric bill will be affected. Mathew is a very good tech and a pleasure to interface with. I will certainly keep StrongBuilt in mind for our future A/C needs.
Great job on the removal of old unit and installation on the new. Very fast and well done.
Today we had our Furnace Re-Installed by StrongBuilt Plumbing & Air.
Our Installers were Jorge & Jesus. The Things that made a BIG Difference to us compared to other companies were the team worked effective and efficient. StrongBuilt Plumbing & Air provided Rubber Mats for the Installers to work on to protect the floors in our home.
They both took the time and asked us questions that pertained to the job they were here to complete!
Both Jesus and Jorge's measurements were very Persis and correct.
They were Careful and Caring about our home and their surrounds.
Both Gentleman handled our equipment with care.
They took time to check over the job with a critical eye to make sure things were done correctly. Jesus and Jorge worked amazing as a Team!
The Floor protectors were a plus indeed. Hand's Down we would re hire them!
**A*Team and much appreciated**
A HAPPY CLIENT!
John was very courteous, professional and outstanding on completing the job I needed fixed. He answered my questions and I have no doubt I will be calling on him and StrongBuilt for future jobs. I am very pleased with this company.
I highly recommend Strongbuilt based on two experiences with them in the last two months. Nobody wants to have to call for service on their air conditioning system. However, when you do, it is important to call a company that you can trust. I called for service on our rental property and John had a tech out to the property within two hours. He had it up and running perfectly in no time. The next day our primary home system went down. Patrick and John had a tech out first thing Monday morning and all for $205! If you have issues with your A/C don't hesitate to call Strongbuilt!!
I was concerned that I might have a clogged drain in my kitchen. John Mancini came out and diagnosed the problem as having to do with improper venting. He was kind enough to do this and answer my questions at no charge. I am very impressed with this company. I and my children who all live here in Tucson will certainly call Strongbuilt Plumbing and Air for all of our future needs.
Good polite service for every encounter. It was installed in one day. Since the installation of the new heating and cooling system the cold spots in the house have almost been eliminated; however, my allergies symptoms are greatly intensified. The dirty ducts are releasing 17 years of dirt accumulation. Jeremy said it will be better in about a week.
Jeremy was extremely professional. He inspected our entire heating and cooling system and then sat down with my husband and I to explain everything we needed to know and consider to repair or replace our current system. The pictures he took and then shared with us were very helpful and showed us the areas and parts that needed to be cleaned and replaced. I would definitely recommend using this company.
My AC went out a while back so I called RiteWay right away. They are a very friendly and professional service. I requested Wes to come out because I have found him to be very personable and knowledgeable. I was afraid he would not have time to do the job that day because my appointment was rather late in the day, but I was very pleased that he was able to complete it and I ended up having a "cool evening" thanks to him. I am especially grateful to find an honest, reliable company as I have been taken by dishonest companies in the past. Thank you for your prompt and courteous service. I will plan to stay with you in the future. And I will definitely request Wes again!
I called on a Saturday to schedule an appointment because I had a gas leak coming from my gas line connecting to my new dryer. I was told that a technician would be at my house on Monday morning. At about 11am Monday morning I called to make sure we still had someone coming out, and was told that I was not even on the schedule. The rep told me he would see what he could do and called back saying someone would be out within an hour. John arrived and told me that all i needed was a fitting on the connector to my dryer because the end was flared. It took him less than 15 minutes to fix it. John took care of my leak and also compensated me for my trouble and inconvenience. Although I was irritated about the initial scheduling issues, I was very pleased with the overall service and the way they handled the situation! Thanks guys!!!
Thank you for taking the time to explain everything to me and answer all my questions! Jeremy was pleasant and professional. My air conditioning units needed some TLC, and they got it! I was very pleased with the professional service from the initial phone call to the service call. I look forward to doing more business and recommending this company in the future!
From initial contact to the completion of the job, the staff at Strongbuilt Plumbing and Air were professional, friendly and explained the service options I had. In such a competitive market, Strongbuilt Plumbing and Air is the best choice! Special thanks to Jeremy and Chris Kramer.
My AC system went down, I had a quote from another company to repair the system for $1,384 which seemed expensive, so I called a friend of mine and asked if he knew anyone that he trusted in the AC industry, he referred me over to Strongbuilt. They sent a technician out, the guy knew what he was doing. In about an hour he had the system running perfectly, total repair was $289. They saved me over $1,000 and I will be calling them from now on for my air conditioning repairs or plumbing repairs. Thank you Strongbuilt and nice job John, much appreciated.
Thank you for the kind review Josh, glad we were able to help.